Terms & Conditions
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree, you are prohibited from using or accessing this site.
2. Use License
Permission is granted to temporarily download one copy of materials (information or software) on Idovent Private Limited's website for personal, non-commercial transitory viewing only.
You may not:
Modify or copy materials;
Use materials for any commercial purpose without written permission;
Attempt to decompile or reverse engineer any software on the website;
Remove any copyright or other proprietary notations;
Transfer the materials to another person or “mirror” them on any other server.
This license shall automatically terminate if you violate any of these restrictions.
3. User Conduct
You agree not to:
Use the site in a way that causes, or may cause, damage to the website or impair its availability;
Use the site for unlawful, fraudulent, or harmful purposes;
Collect or store personal data about other users without permission.
4. Bookings and Services
All event inquiries, bookings, and services provided via this website are subject to separate written agreements or contracts. These terms do not substitute for or override any such agreements.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Idovent Private Limited or its content suppliers and is protected by copyright, trademark, and other laws.
6. Third-Party Links
This website may include links to third-party websites. These are provided for your convenience only, and we do not endorse or accept responsibility for the content or use of these sites.
7. Privacy Policy
Your use of this website is also governed by our Privacy Policy. Please review it for details on how we collect, use, and safeguard your data.
8. Disclaimer
The materials on this website are provided "as is". Idovent Private Limited makes no warranties, expressed or implied, and disclaims all other warranties including merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
9. Limitation of Liability
In no event shall Idovent Private Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit) arising out of the use or inability to use the materials on the website.
10. Modifications
Idovent Private Limited may revise these terms at any time without notice. By using this website, you agree to be bound by the then-current version of these Terms and Conditions.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Haryanan state, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Refund Policy
1. Booking Confirmation: A booking is considered confirmed only after receipt of the required payment.Non-Refundable Deposit: The advance payment is non-refundable unless otherwise stated in the agreement.
2. Client-Initiated Cancellations If you wish to cancel your booking, the following rules will apply: Cancellation Period Refund Eligibility 30 days or more before the event date 90% of the total booking amount will be refunded. 15–29 days before the event date 50% of the total booking amount will be refunded. Less than 15 days before the event date No refund will be provided.
Note: The above refund percentages apply to the total booking amount minus the non-refundable deposit.
3. Company-Initiated Cancellations In the unlikely event that we are unable to deliver the booked services due to unforeseen circumstances, we will:
Full Refund: Offer a full refund of the amount paid by you.
4. Postponement or Rescheduling
Company-Initiated Postponement: If we need to reschedule the event due to unavoidable reasons, you will not incur any additional charges.
5. Refund Process
Processing Time: Refunds, if applicable, will be processed within 15 business days of approval.
Payment Method: Refunds will be issued via the original payment method unless otherwise agreed.
6. No-Show Policy If you fail to show up or provide necessary access on the event date, no refunds will be issued.
7. Force Majeure We are not liable for cancellations or delays caused by natural disasters, government restrictions, pandemics, or any other circumstances beyond our control. In such cases, rescheduling will be offered, but refunds will not be guaranteed.
8. Customized Events or Non-Refundable Costs Certain event services, such as Live Concerts, Corporate shows, or entertainment artist bookings, may involve non-refundable costs. These will be clearly communicated during the booking process and are non-refundable under any circumstances.
2. Client-Initiated Cancellations If you wish to cancel your booking, the following rules will apply:
Cancellation Period | Refund Eligibility |
---|---|
30 days or more before the event date | 90% of the total booking amount will be refunded. |
15–29 days before the event date | 50% of the total booking amount will be refunded. |
Less than 15 days before the event date | No refund will be provided. |
3. Company-Initiated Cancellations In the unlikely event that we are unable to deliver the booked services due to unforeseen circumstances, we will:
Full Refund: Offer a full refund of the amount paid by you.
4. Postponement or Rescheduling
Company-Initiated Postponement: If we need to reschedule the event due to unavoidable reasons, you will not incur any additional charges.
5. Refund Process
Processing Time: Refunds, if applicable, will be processed within 15 business days of approval.
Payment Method: Refunds will be issued via the original payment method unless otherwise agreed.
6. No-Show Policy If you fail to show up or provide necessary access on the event date, no refunds will be issued.
7. Force Majeure We are not liable for cancellations or delays caused by natural disasters, government restrictions, pandemics, or any other circumstances beyond our control. In such cases, rescheduling will be offered, but refunds will not be guaranteed.
8. Customized Events or Non-Refundable Costs Certain event services, such as Live Concerts, Corporate shows, or entertainment artist bookings, may involve non-refundable costs. These will be clearly communicated during the booking process and are non-refundable under any circumstances.